Identified the leak quickly and did a good job fixing it. No nonsense and reasonably priced
I highly recommend Sugar Land Premier Roofing based on their ability to get the job done on time and within budget. It was a pleasure doing business with this Greatwood family-owned and run business. The father Carlos Sr. and sons Carlos Jr and Christian were professional, accommodating, and courteous. It seemed like at least one of them was always around during the two day installation. I am very happy with my brand new roof by SPR.
I had nothing but positive interactions with all the employees! The lady who answered the phone was very helpful with scheduling around my busy schedule. Christian came out on a Saturday to give a quote on replacing my father's roof. Along with being helpful and knowledgeable, he thanked my father for his military service! Carlos Jr. and Carlos Sr. were helpful through every step of the process. They were awesome at communicating especially when the weather didn't cooperate. I will definitely use them again if the need arises.
Very professional, competent company. Carlos Jr made the replacement of our roof a great experience. We will use Sugar Land Premier Roofing for all of out future roofing projects. Thanks.
Ive had an ongoing, periodic roof leak that I worked with multiple other companies to try to fix....but they were never able to completely resolve the issue. So, was beginning to give up hope that it would ever be fixed. Fortunately, my wife found Sugar Land Premier Roofing based on positive reviews around the neighborhood; so I contacted the company and worked with the owner, Carlos, on this long running problem. Carlos worked me into his busy schedule, reviewing the leak area from the roof and from inside the attic. He quickly isolated where it appeared the leak was coming from, and had someone there the next day to work on repairs (he pushed get the repair done before the next round of rains that were coming in). The repair work was done quickly and professionally - leaving no mess behind. Since the repairs, weve had multiple heavy rains, and NO LEAKS!! Carlos checked back multiple times to make sure things were good; and said to come back to him if there is any issue with the repair in the future. So, Im very pleased with Carlos and Sugar Land Premiere Roofing - a great company to work with.
I did a lot of research on a lot of roofing companies and met with a few in order to request for a quote to replace my 18 year old roof which had been leaking in recent times. Sugar Land Premier Roofing is a family owned company and we really appreciate their honesty and professionalism. The work was completed in a day!( virtually unheard of) The detailed clean up took place the next day. We are very pleased with the high quality shingles used and the experienced crew that they had. I would recommend this company highly. You will not regret it if you use their services! Our new roof looks really great. Thanks SL Premier Roofing and a special thanks to Carlos Jr the owner.
I did very extensive research on a lot of roofing companies and met with a few in order to request for a quote to replace my roof. It was 18 years old and...
All the 5 star reviews are well deserved by SLP Roofing. From the intial visit by Christian to the final follow up by Carlos, the whole process was professional and efficient. In today's business world, reviews can make or break a company so to have so many top notch reviews speaks volumes about SLP's quality of work and customer service. Definitely a first class organization, the Michael Jordan of roofing!!
All the 5 star reviews are well deserved by SLP Roofing. From the intial visit by Christian to the final follow up by Carlos, the whole process was...
Sam worked tirelessly with my insurance company to get my roof replaced. He is professional, timely, and thorough. The process was seamless from my end as Sam handled the paperwork and explained everything so that I understood all that would occur. Highly recommend.
Long over-due review. Carlos did an inspection in early 2018 for us on an older home with a metal roof that we purchased and everything looked fine. A few months later we noticed some leaks around the exhaust vents and called SLP to come take a look. Cristian came out as soon as he could and took care of the caulking and provided excellent customer service. They have been very responsive and provide quick service.
Very good service, nice people, efficient worker, finished my roof replacement in a single day, cleaned up everything after job is done. Highly recommend.
My house sustained hail damage a few months ago (that I was actually unaware of until a contractor informed me of this fact) and Sugar Land Premier Roofing did an amazing job to get our roof replaced! They worked with our insurance and it's been an extremely smooth process so far. The company was very responsive, showed up to our appointments early, and finished our roof in a day and half with a large crew of workers. The roof looks great!
My house sustained hail damage a few months ago (that I was actually unaware of until a contractor informed me of this fact) and Sugar Land Premier Roofing...
Sugar Land Premier Roofing just replaced my roof for me. The whole process was easy from the start to the end, and I am very happy with their efficiency and quality of work. Carlos Jr. always responds to my requests or questions promptly, and has kept me posted every step of the way. His father Carlos personally came to the job site to monitor the progress and conduct inspections at the end. Their crew were also professional and courteous. I really like my new roof and would highly recommend them for any needs in roofing.
We contacted Sugar Land Premier Roofing to work on a small leak. They came out immediately, and repaired the initial leak, but also noticed that we had hail damage. They recommended we contact our insurance agent, and that they would help us through the process. Carlos met the adjuster at our house and helped inspect the roof. Once the claim was approved, the work was scheduled quickly, they began the work when they stated, and completed in the project in the expected timeframe. I was very impressed with the workmanship, the care they took in taking care of our exterior and landscaping, and the excellent clean up job they did. I would highly recommend them for any roof repair or replacement.
We had some roof leaks from an improper installation of an exhaust pipe that connected through our kitchen vent hood. Needless to say, every time there was heavy rain; water would make it into our home. Sugar Land Roofing investigated, provided an excellent price and outstanding workmanship and friendly /respectable service! Carlos Jr, takes care of his clients. I highly recommend Sugar Land Premier Roofing for your roofing needs!!!!
Called Carlos Jr. out to find and fix a leak. He located it and did a quick fix then did a causal inspection of the entire roof and suggested I make a claim against my insurance company for the damage caused by recent storms. He did a few minor repairs, at no charge, to hold us over. From that point on, I was working with a group of professionals that handled everything and made sure we got a secure, solid roof that is going to last. It looks fantastic! There is no one else I would recommend and the only company you should be contacting. Thank you Carlos and your team for the great work.
Called Carlos Jr. out to find and fix a leak. He located it and did a quick fix then did a causal inspection of the entire roof and suggested I make a...
I used Sugar Land Premier roofing for a hail damage insurance claim. Once I made the call to Sugar Land Premier Roofing Carlos Jr. came out and inspected my roof the next day. He worked with my insurance adjuster and made filing the claim an easy process. The new roof was put on and it looks great. The would recommend Sugar Land Premier Roofing to anyone.
Had a pretty bad leakin the roof. Called them to do a roof repair, they came and assessed the damage and were able to fix the roof before the rain came...
Troy and Kathleen Schroeder
Premier Roofing is an awesome company. They care a great deal about how they treat their customers and how they service their work. They go the extra mile . I had a hard time with my insurance company. Premier Roofing got involved and I now have a new roof. They did my roof in 1 day and was very clean and orderly while doing it. After work was complete, the owner, who is a veteran, came and did an inspection. You just dont see that these days. I loved it. If you need a roof or roof work, please call them. Thank you owner for serving our country.
Diane Janczak Garcia
These guys were the most responsive and had great communication all the way to the end of the job. They did a full roof replacement and it looks great. They were able to help and assist with the insurance claim (it was my first one) which made the process extremely easy and stress free for me!
Sugarland Premier Roofing did an ABSOLUTE awesome job on my roof and shed. They did the work in 1 day. I had difficulty with my insurance and Sugarland...
Sugar Land Premier did a great job on our roof. It was a professional job with a really good crew. Carlos did a great job keeping me informed and his crew leader keep the job on task. I have already referred this team to several friends.
Called for a quote and was able to have them come out the next day to look at our roof. We kept having a leak in our master closet despite having it...
The phone call process was clunky as I was asked for information 2-3 times and transferred that many times as well. It almost felt sketchy. My five stars is...
I was very happy with Sugar Land Premier Roofing. Carlos Jr. was super knowledgeable and explained all of my options. He is incredibly quick to return calls - it made me feel like I was a valuable customer, even though my job was fairly small. I was impressed by the price as well. They took care of my roof quickly and it looks great. I would, with confidence, recommend them.
I was very happy with Sugar Land Premier Roofing. Carlos Jr. was super knowledgeable and explained all of my options. He is incredibly quick to return...
Carlos and his team were quick to respond to a request we had to look at a roof for a property we had under contract. They let me know the condition of the roof -- even took out a hammer and made a minor repair while standing there -- and didn't charge me for their time. Great service that I will look to use again the next time I have a need for a roofer. Highly recommend.
Truly professional from start to finish. They were out taking a look at our issue the same day I called. I really appreciated their honesty and transparency...
I recommend this company any day. Christian was very thorough in inspection. Very pragmatic and reasonable in estimating the repair. Where other companies were ready charge us hefty bills by fixing unrelated issues. He found the issue and fixed it right away. Best service. Highly recommended and very reliable.
Called Sugar Land Premier Roofing randomly off of their high Yelp rating. It's nice to see a company not only meet but exceed their 5 star rating! I...
I called this company because I saw a spot on my ceiling and figured I had a roof leak. They came out right away and inspected my roof. Not only did they...
this is a very professional, thorough, & personable organization. my initial contact with carlos was about tarping a portion of our roof, but soon turned...
Carlos Elizondo, Jr. did an inspection on my roof when I thought I had a small leak. He was very professional - service was outstanding! He walked the...
These guys are terrific! Completed the job professionally and on schedule and it looks great! Carlos was very easy to work with and helped us get the solutions we needed. Highly recommended!
We used the company for two jobs, and they did good work on both. First, they fixed a small roof leak quickly and for a reasonable price. Second, they mounted some copper flashing that had caused other contractors to give up. Shout out to Carlos Jr. who stuck with the flashing issue and got it done.
We used the company for two jobs, and they did good work on both. First, they fixed a small roof leak quickly and for a reasonable price. Second, they...
The previous ownerâ€™s satellite dish fell off our roof and brought shingles down with it. Someone gave me Carlosâ€™s name and I called. He was here within ten minutes (greatly appreciated since it was starting to rain) and quickly patched the area until it could be fixed. He also mentioned that our roof didnâ€™t look so great and that we might want to call the insurance company. We did and they sent out an adjuster who looked at our roof and agreed that we absolutely needed a whole new roof. We wouldnâ€™t have known there were problems until we had even more damage, so huge thanks to Carlos. His team came out and knocked out the new roof quickly and professionally. It looks great and we are thankful to have the whole thing behind us. Sugar Land Premier Roofing made the whole process uncomplicated and painless! Highly recommend!
Stephany Thacker Wier
Carlos Jr and Crew did a really nice job on our roof repair. They came by real quick to determine what needed to be done, give me a quote, and come back to get the job done. Real nice, friendly people to do business with!
We required some emergency roof repair a few days ago - Carlos Jr did an excellent job assessing the damage and then explaining the repair. This was followed up with very swift action by his team the next day. The team proactively completed some additional work leaving our family very impressed.
Excellent Job!..Excellent follow through!... Excellent follow-up! . Repaired leak in roof..on time, honest and professional. Great Work!
Awesome experience! . Carlos went through our roof with a fine tooth comb and found issues/mistakes by the builder that would have created problems for us down the line. Even took care of some minor fixes while inspecting! Very happy with the level of professionalism and service we received. Thank you!!!
Carlos III was on time for a Sunday appointment and was very professional. As a realtor this goes a very long way when on a time schedule. We are on our third scheduling from a third plumbing company. Nevertheless not only was he timely but he was informative and personable. Traits not all trades still carry. Definitely referring this team for any future personal or professional projects. Thanks guys!!!
Great arrival time and friendly service. Would recommend for commercial or residential. Even weekend arrival times
I use sugar Land Premier Roofing and we are very happy with their work. They completed my roof in one day. Great work. And the Guarantee is very good. I would definitely recommend them to anyome, they are a wonderful company. Carlos Jr. Is awesome, very professional and very polite. He explained step by step the process with the insurance, he was here when the adjuster came and everything went great.
Well, we have been out of our home for 8 months now due to flooding twice in 14 months and having to deal with several, terrible and dishonest contractors both times. The very last thing we needed to face was a roof leak on top of everything else, but low and behold we get one....Now we have to back up even more and repair more sheetrock damage because of this new, scary problem. We prayed that it wasn't something major because it would be more money out of pocket. Anyway, we called two roofing companies and neither returned our calls. When I found this company on yelp and called this morning (ON A SUNDAY) and a human being named Carlos Jr. actually answered the phone, that alone made me feel some sort of victory, so you know I must be desperate for a win. And he was nice too??? Can't be. So when Carlos Jr. told me that he was willing to come and meet us at the house in 2 hours, I then felt faint. Still skeptical because of everything we've been through with so many other types of companies, I emphatically thanked him while preparing myself for a disappointment at the same time just in case he didn't show up. Well, he did show up. On time. With a big smile on his face. Very personable. Very positive. Very well-mannered and sweet spirited. OH, OH, I thought...Too good to be true. He gets on the roof and immediately finds the problem. An old framing nail backed out. He fixes it. He walks the rest of the roof and finds a couple of other potential future problems. He fixes them. He feels pretty confident that the problem is solved. He doesn't charge us because it was minor. Did you hear what I said?!? I still can't believe it....That never happens to us. We have been taken advantage of so many times that we just come to expect it now. Most companies these days lack honesty and integrity, not to mention kindness...This one seems to have those three traits in spades. I still just can't believe it. I realize that the next storm will soon tell us if the minor fix he applied will indeed be the true solution to our problem, but it was still a pleasure meeting him nonetheless. We are so truly and deeply grateful that we wanted every consumer reading this to know about our experience. THANK YOU Carlos Jr. (and company) for being so helpful, honest, kind and gracious. It is quite rare. We hope y'all receive many blessings in return.
Well, we have been out of our home for 8 months now due to flooding twice in 14 months and having to deal with several, terrible and dishonest contractors...
I found a leak in my roof during a rainstorm late on Saturday 4/21/2018. I was dreading having to find a roofing company that would respond on the weekend. Sunday morning at 8am I started calling roofing companies in the area based on based on Google reviews and open hours on Sunday. I had three companies on my list. The first one didn't answer the phone, the second one answered the phone with a not very professional 'hello' and seemed perturbed that I called. This guy said he could have someone here some time on Monday. This was expected but since I had a bucket of water in my attic, I really wanted someone out asap. I called Sugar Land Premier Roofing and talked to Carlos Sr. who was very professional over the phone. He took my information and said he could have someone over in a couple of hours. In about an hour and 45 minutes Carlos Jr. knocks on my door. Carlos Jr. was polite and professional. He took a look at my attic and pulled out a drone to look at the roof since it was wet and safety was a concern. Carlos said he could come back at 8am Monday morning with his guys to get a better look. Carlos Jr. was at my house at 7:45am this morning. In about 15 minutes they found the leak was caused by a few raised nails. They fixed my problem and were on their way. I can't say enough about how well this encounter went and these guys will be my go to roofing company if any other issues pop up. Thank you Carlos Jr. and crew.
I found a leak in my roof during a rainstorm late on Saturday 4/21/2018. I was dreading having to find a roofing company that would respond on the weekend. Sunday morning at 8am I started calling roofing companies in the area based on Google reviews and open hours on Sunday. I had three companies on my list. The first one didn't answer the phone, the second one answered the phone with a not very professional 'hello' and seemed perturbed that I called. This guy said he could h I called Sugar Land Premier Roofing and talked to Carlos Sr. who was very professional over the phone. He took my information and said he could have someone over in a couple of hours. In about an hour and 45 minutes Carlos Jr. knocks on my door. Carlos Jr. was polite and professional. He took a look at my attic and pulled out a drone to look at the roof since it was wet and safety was a concern. Carlos said he could come back at 8am Monday morning with his guys to get a better look. Carlos Jr. was at my house at 7:45am this morning. In about 15 minutes they found the leak was caused by a few raised nails. They fixed my problem and were on their way. I can't say enough about how well this encounter went and these guys will be my go to roofing company if any other issues pop up. Thank you Carlos Jr. and crew.
We used Sugar Land Premier Roofing for some roof patching that needed to be done after installing a new water heater. I emailed them for a quote yesterday afternoon and received one from Carlos, Jr. in 10 minutes. He asked for our telephone number so he could set up an appointment and called within 20 minutes to set it up. Our appointment was for this morning and he actually arrived a few minutes early, which was a nice surprise. After reviewing what needed to be done, he needed to talk with our plumber. Carlos, Jr. and the plumber visited about the job and Carlos, Jr. called me back within 30 minutes where we agreed on the price. He said he would have his crew at our house in an hour. They actually arrived in 30 minutes and completed the repair in 30 minutes. After inspecting the roof from the attic, Carlos, Jr. had his roofer get back up on the roof to do a little additional caulking. In summary, Sugar Land Premier Roofing is a professionally managed business. They are prompt about returning phone calls, which seems to be rare in the roofing business. Carlos, Jr. was extremely professional, polite and knew what needed to be done immediately. I highly recommend Sugar Land Premier Roofing. They are very customer-oriented and strive to do excellent work.Terry S.
Sugar Land Premier Roofing with Carlos is definitely the contractor I would recommend, especially for people leaving in Greatwood Sugar Land. Great service, professional job, high quality product... Don't hesitate to call them.
Sugar Land Premier Roofing with Carlos is definitely the contractor I would recommend, especially for people leaving in Greatwood Sugar Land. Great service, professional job, high quality product... Don't hesitate to call contact them.
Great service and great crew. Highly recommended!!
This company is not only super professional, they are friendly...great to work with! They protected my plants, outdoor furniture too! An entire new roof in one day and it looked like they had never been here when they left! Excellent company...highly recommend!
I would highly recommend SLPR. They helped us to navigate through our Harvey insurance claim and provided excellent service and communication. The work was completed in a timely and professional manner to our satisfaction.
Definitely referring to family and friends, they were very professional and very efficient.
Professional at all times, the team at SLPR worked with us to navigate through the insurance process and support us with the claims adjusters. Once the claim was approved by the insurance company, our roof was quickly replaced. The work was done in less than a couple of days and the yard was cleaned up nicely. We are very happy with our new beautiful roof which SLPR accentuated with high profile ridge shingles. Very nice.
Would highly recommend. Work and staff are excellent. They had my roof replaced in one day. They even patched a leak for free while waiting on my insurance to sort through the claim.
We were absolutely pleased with Carlos, his son, and the work his crew did. Top notch quality of materials and workmanship! Can't go wrong with SLPR!
Very pleased with Sugar Land Premier Roofing and the roof replacement they did for us. The job was done in a very professional manner and completed for the price quoted.
I'm convinced Carlos and team's willingness to work directly with my insurance company made the difference in coverage versus not. The roof, itself, was completed quickly and skillfully.
Premier Roofings' performance exceeded our expectations and their name. They are a premier company and offered solutions for our hurricane damaged roof. Their integrity, honesty, and transparency made the entire process a very positive experience. Carlos and his team took the burden out of working with our insurance company. They simplified the entire process.
Our roof was leaking and shingles were missing after Hurricane Harvey. We tried calling a few roofing companies on yelp, but most of them didn't follow up...
This family-owned business is the BEST! They are reliable, timely, professional, responsive and competitive. I called about a roof leak. They came almost immediately, diagnosed the problem and fixed it same day! I would not hesitate to use them again if I ever have another roof problem or need a new roof. They also do interior work. Call them, you will be satisfied!
Carlos was great to work with and gave us what was a very fair price and all the work was done quickly in just 2 days. He met multiple times with the insurance agents after an initial rejection to prove to them it was justified we get a new roof covered by the insurance. He always got back to me when I had a question and he and his workers showed up on time and worked hard and efficiently.
I needed a roofing company to have a look at our roof because I was going to start a hail claim with my insurance company. Carlos arrived the same day when others said they would take weeks. He helped us through the entire claim process as well as help us decide what color and shingle would look best for our home. We are very pleased with our new roof. The quality of work was top notch. I would definitely recommend Sugar Land Premier Roofing.
Sugar Land Premier Roofing couldnâ€™t have done a better job on my roof. From assisting with the insurance claim through their thorough work, I couldnâ€™t recommend another roofing company fast enough. Carlos and his team not only care about the quality of the job but they care about the people they are assisting. I was so lucky to find them and would recommend them to anyone who has issues with their roof.
They do great work, and at a fair price, replaced a couple of leaking roof vents for me. They live right here in Greatwood, my neighborhood. I recommend Sugar Land Premier Roofing!
Sugar Land Premier Roofing is a superb roofing company. I did not need a new roof, but had small leaks that they quickly took care of the problem. They are always there when you need them and stand behind their work. Carlos Jr. was so friendly and immediately took action to solve the leaks in my roof. Love this company!
When you think about replacing a roof, you usually think about shady characters, flat tires, and a general all-around headache. Dealing with Carlos, Jr. and...
Carlos and Carlos Jr. And crew are professional and efficient. We suffered roof damage after Harvey and Carlos came out, gave us an estimate, remained in constant contact, and even called insurance on our behalf. These guys are top notch, honest, and hardworking; not to mention that this is a Veteran owned family business. While we know we weren't their only clients, they sure made us feel like we were. We couldn't be happier with our new roof. SLPRoofing did a fantastic job, went above and beyond, and we highly recommend them!
We were concerned about our roof from the recent storm in August & wanted to get it checked out. It can be stressful sometimes, simply trying to pick who to help you & challenging who to trust for your home. We found Sugar Land Premier Roofing from a close friend that we trusted & were open to having them inspect the roof. From the moment we met Carlos Jr., he was extremely professional, kind & timely. Not only that, he knew a lot about our situation even before we did as he has completed so much work in our area before. He is hungry to help people & it is evident that he uses his company to do so. It was super easy to validate the quality of their work too. We were able to see his prior projects with our own eyes in our community & it validated everything he explained. Overall, the experience was effortless on our end! Carlos Jr. is a fantastic guy and he truly seems to use his roofing company to genuinely help his community. Itâ€™s a group that you would recommend your family to & actually be proud that you played a small role in helping them too. I canâ€™t emphasize enough how much of a blessing it was to have found a family of people with such great energy, spirit, authenticity & itâ€™s cool to see there are still people out there with genuine integrity!
We were concerned about our roof from the recent storm in August & wanted to get it checked out. It can be stressful sometimes, simply trying to pick who...
We were concerned about our roof from the recent storm in August & wanted to get it checked out. It can be stressful sometimes, simply trying to pick who to help you & challenging who to trust for your home. We found Sugar Land Premier Roofing from a close friend that we trusted & were open to having them inspect the roof. From the moment we met Carlos Jr., he was extremely professional, kind & timely. Not only that, he knew a lot about our situation even before we did as he Overall, the experience was effortless on our end! Carlos Jr. is a fantastic guy and he truly seems to use his roofing company to genuinely help his community. Itâ€™s a group that you would recommend your family to & actually be proud that you played a small role in helping them too. I canâ€™t emphasize enough how much of a blessing it was to have found a family of people with such great energy, spirit, authenticity & itâ€™s cool to see there are still people out there with genuine integrity!
Worked with Carlos who was very helpful and was fair on the price of the labor. Can't recommended Sugar Land Premier Roofing enough, they were able to repair my roof in a timely manner and were extremely friendly.
Carlos and his team helped me with the insurance claim process. They provided great customer service and did a great job with my roof. Would highly recommend!
Carlos really knows his stuff. He gave me a fair quote and did a great job. They had a crew there at my house within the hour of me calling. I would definitely recommend Sugar Land Premier Roofing to anyone looking for a new roof or repair.
Called these guys when I noticed a couple missing shingles on my roof. Carlos and his team worked with my insurnace and replaced my entire wind damaged roof. Great customer service! Would highly recommend.